Warranty

Navigating warranty matters is a personalized experience, each case will be handled individually. We stand by the quality of our products and are committed to addressing any challenges you may encounter.

In situations related to quality control, manufacturing issues, all associated costs, including parts, will be seamlessly covered.

For matters stemming from user errors, modifications, or lapses in maintenance, kindly send the product to me for necessary repairs. In these instances, you will receive an invoice encompassing any replacement parts required, as well as the return shipping charges. Your contentment is paramount, and I am devoted to orchestrating a prompt and thorough resolution for any hurdles that may arise.

Please feel free to reach out to me via instagram https://www.instagram.com/clarkecustom/ or contact me using the contact form https://jewellknives.com/pages/contact.